Fulfillment of Financial Obligations
Students are responsible for any and all amounts due on their account.
Continuing Education students must pay all required course fees or provide an authorization letter for sponsor payment at the time of registration for the course.
Curriculum students must pay all tuition and fees in full, officially enroll in the Tuition Payment Plan (Fall and Spring semesters only), have pending financial aid showing on their account, or provide an authorization letter for sponsor payment by the payment deadlines published for each semester.
Curriculum students are considered to have a past due balance if a balance is still due on their account after the published payment deadline or on the last day of academic semester for which the charges are incurred. This balance could have resulted from failure to adhere to the conditions of the Deferred Payment Plan, financial aid was reduced or revoked, or a sponsor declined payment for any reason. Failure to pay any past due balance in full may result in the following:
- Unable to register for any classes
- Unable to receive grades or official transcripts
- Account may be turned over to the North Carolina Department of Revenue or North Carolina Attorney General's Office for collection
- Account may be turned over to a collection agency where credit could be adversely affected
Attempts are made during the semester for collection through billing statements that are mailed for all outstanding accounts. Past due accounts will have a second notice mailed at the end of the semester. If no collection is made within 30 days of the second notice, a third and final personal letter will be sent. The letter will detail the date, purpose and amount of the debt as well as advise the student of the State policy regarding grades, transcripts and registration for future classes. If the above procedure fails within 30 days the following collection options are available to the college based on the amount past due:
- Any account over sixty (60) days past due may be turned over to the NC Department of Revenue, Set-Off Debt Unit, to collect from your NC State Tax Refund until your account is paid in full. This is in accordance with G.S. Chapter 105A of the North Carolina General Statutes, Set-Off Debt Collection Act.
- Any account over sixty (60) days past due may be turned over to the NC Attorney General's Office, Collection Section where legal action may be taken to collect the outstanding debt.
- Any account over sixty (60) days past due may be turned over to a collection agency where credit may be adversely affected. Once the account has been submitted to a Collection Agency, payment must be remitted to them directly.
Payment plans and/or other payment arrangements are not available to past due accounts.
Student Accounts/Cashier's Office
Henderson County Campus
Sink Building First Floor
A cashier is also available at the Transylvania County Campus in the Straus Building.