Technical Support for Distance Learners

If you are unable to log into Moodle or have a general technical issue or questions,
please contact the Blue Ridge Community College IT Help Desk at helpdesk@blueridge.edu or (828) 694-1895 or contact a member of the Distance Learning Support Staff listed below.

 

Distance Learning Support Staff

 

Leah KnowlesLeah Knowles
Distance Learning Specialist
Office - TEDC 227
(828) 694-1646
dl_knowles@blueridge.edu  

A.A.Sc. Computer Programming from Blue Ridge Community College, Flat Rock, NC

Responsibilities for Faculty:

Responsibilities for Students:

  • Assists with online and email account set up and maintenance via phone and in-person support and online tutorials.

  • Delivers phone and in-person support for technical issues with Moodle (online platform).

  • Available by request of faculty for in class Moodle and email account setup assistance.

  • Hires and supervises Work-Study students for the Open Lab in Henderson County Campus Library, Killian 109.